WhatsApp Business Platform.
Connect a supported WhatsApp business account through the available onboarding flow. Account eligibility, number setup and Meta requirements affect the process.
Instagram and Facebook Messenger.
Connect eligible professional accounts and Pages through their authorization flows. Confirm account ownership and requested permissions before granting access.
Website chat that reaches your team.
Bring website inquiries into the application’s messaging workflow. The website widget connects using a public widget identifier and its configured service endpoint.
Built around Meta’s connection process.
Account authorization and business verification take place through the applicable Meta flows. Tech Provider status and Meta Business Partner status are different; neither should be inferred from the presence of an integration.
Questions, answered.
Do I share my Facebook password with Social Media Gateway?
Use the provider’s authorization flow to sign in and grant access. Do not send your password to a support agent.
Are all channel capabilities identical?
No. Supported message types, history, reply windows and account requirements differ by channel.